IT Windows Support
Using Pharmacology Conference Room PCs
We have recently added a desktop PC to the main conference room in P18-6107. Those presenting in the conference room can continue to use a laptop with the adapter on the podium, and now have the option to use the PC. This guide will help with setting ...
New PC First Time Login Off-Campus
Make sure that IT has set up your computer for this feature before following these steps. You should see the following icon on the Windows login screen in the bottom right corner (next to your wifi/internet icon): Make sure you are connected to a ...
Dell Dock Troubleshooting
If you are having issues with your Dell Dock including: Keyboard/Mouse not responding *Screens not displaying (additional solution below) Unreliable internet connection through the dock Running the program "Dell Command | Update" will usually resolve ...
Connecting Monitors through a Docking Station
To use monitors with your laptop, start by connecting laptop using the black Docking Station cable: Note: While there are two ways to connect, the first method is preferred. Only use the second method if you do not have any USB-C ports on your ...
Finding a Computer's Network Name
Network names are important to help technicians identify and troubleshoot issues with your computer. If you are asked to find your computer name, here are the best ways to find your computer's network name. Newer computers follow a format along the ...
Getting Started With Your New PC
Whether you are a new employee, getting an upgrade to an old computer, or switching from Mac to Windows, this guide will help you get started with your new PC on the CU Network. Preparing to Transfer If you are a current employee moving from an old ...