If you receive a new phone and you can no longer "send a push" via Duo, follow the instructions below to reactivate the Duo app with your new phone. Alternatively, if the Duo app on your phone tells you that you need to reconnect your account, these instructions will also solve that problem.
Reconnect your Duo phone app
The Duo app on your phone is now reconnected to your CU account and will accept push notifications. If you are still having problems, submit a ticket to support@medschool.zendesk.com and a technician will reach out to assist.